Click on System Login and select the Forget Password or Retrieve Password link located on the graphical user interface (GUI).
To reset a , the most effective official method is to navigate to the system's "Forget Password" or "Retrieve Password" menu, generate a Dynamic Code , and contact Hi Sharp customer support or your local distributor to receive a temporary decryption key. Getting locked out of your surveillance system blocks access to critical video footage and administrative configurations.
Many Sharp DVRs run on the XMeye platform. If you cannot reset via the interface, you can use a "Super Password" generator. This requires you to see a specific date/time on your monitor. hi sharp dvr reset password upd
If it's a button: Press and hold the button while plugging the power cable back in. Hold it for 10–15 seconds before releasing.
The DVR should detect the file and reset the admin password to , usually: Click on System Login and select the Forget
Take a clear, high-resolution photo or screenshot of the entire monitor display.
Warning: This process requires opening the chassis. Ensure the power cable is completely disconnected before touching internal components to prevent short circuits. Remove the outer casing screws and open the DVR lid. Many Sharp DVRs run on the XMeye platform
Send this information to your regional distributor or contact Hi Sharp official support at sales@hisharp.com.tw.
Downloading firmware from unofficial sources is extremely risky. Incompatible firmware can permanently corrupt the DVR’s operating system, turning the device into an expensive paperweight. Always obtain firmware directly from Hi Sharp’s official website or through authorized distributors.