If you are encountering this in a development or custom firmware (CFW) environment utilizing "PS4 Link" (often associated with hacking/homebrew tools):
How to Fix the "DPI Get Info Error" Link Issue on PS4 The "DPI get info error" is a frustrating network glitch that prevents PlayStation 4 users from connecting to online services, updating games, or signing into the PlayStation Network (PSN). This error usually triggers when the console fails to retrieve configuration data from a server. It points to a breakdown in communication between your home internet router and the PlayStation servers. What Causes the PS4 DPI Get Info Error?
Network Address Translation (NAT) issues often trigger packet inspection errors. Forwarding the specific ports used by PlayStation Network and Remote Play allows data to bypass aggressive firewall filters. dpi get info error ps4 link
A complete power cycle clears out stuck system memory and refreshes network configurations without erasing data. Shut down your PS4 completely (do not use Rest Mode). Unplug the power cable from the back of the console.
When using Remote Play on a Windows PC, the operating system's own DPI scaling can interfere with the connection. If you are encountering this in a development
Forward the following ports to your PS4's new static IP address: 9295, 9296, 9297 UDP: 9296, 9297, 9303
: Ensure your console is activated as your Primary PS4 in Account Management. What Causes the PS4 DPI Get Info Error
The PS4's built-in web browser or download service has cached bad data or hung up. How to Fix the "DPI Get Info Error": Step-by-Step
