He double-clicked.
Read the detailed information populated in the bottom pane. How to Read ChipGenius Reports for USB Repair
If you can copy/paste the that ChipGenius showed from that link, I can help interpret whether the results indicate a fake drive, controller type, or need for mass production tools.
"ChipGenius 4.21," Elias breathed. "The Ghost Driver."
When searching for a verified download link, look for reputable flash memory repair archives rather than generic software download portals. The two most trusted global repositories are:
Download the corresponding Alcor, SMI, or Phison Mass Production (MP) tool.