Download the .
This occurs when the wrong driver or wrong emulation mode is selected. Ensure you selected the 80mm Printer Driver during setup and that your POS software is set to ESC/POS command mode.
Always download the driver from the official manufacturer website or the authorized distributor's resource page to avoid malware. The driver package is typically labeled as an or POS Printer Driver and supports Windows XP, 7, 8, 10, and 11. Step 2: Prepare the Hardware Chaser Ch-e80 Print Driver
If printing via Ethernet fails, print a self-test page manually (hold the FEED button while turning the printer on) to check the printer's current IP address. Ensure your computer is on the exact same network subnet.
Tip: If using USB, click "Check USB Port" to let the software identify the specific port (e.g., USB001). Download the
Most printer drivers are downloaded as .zip (compressed) files. Right-click the downloaded folder and select . Remember the location where you extract the files, as you will need to find them during the installation. If you are using a Setup.exe file, you can skip this step and proceed directly to the installer.
If you are struggling with the printer not being recognized, follow these general steps: Identify the Port : Connect the printer via USB and check the Devices and Printers Always download the driver from the official manufacturer
Right-click your newly installed 80mm printer and select . On the General tab, click Print Test Page .
For Ethernet, you may need to enter the printer's IP address.