Upgrading from older individual Soundtoys plug-ins to the unified Soundtoys 5 bundle can leave behind legacy installation folders that clash with the new folder tree. Step-by-Step Fixes for Windows and macOS 1. Fix Permissions and Public Directory Links (Windows)
: Existing old folders can sometimes block new ones from being created properly. Action (Mac) : Navigate to /Users/Shared/Soundtoys/Soundtoys 5 and delete the folder before running a fresh installer Action (Windows) : Navigate to C:\Users\Public\Public Documents\Soundtoys\Soundtoys 5 and delete the folder before reinstalling Default Installation Paths cannot create soundtoys version root folder at soundtoys 5
When you do, please provide them with the following details to help them help you faster: Upgrading from older individual Soundtoys plug-ins to the
Previous uninstallations may leave orphaned registry entries that confuse the new installer. Install SoundToys to the default location on your C: drive
If the first two methods don't work, a "dirty" uninstall has likely left behind registry entries or files that are causing conflicts. A clean reinstall is needed to remove these remnants.
Install SoundToys to the default location on your C: drive.
Broken symbolic folder links, left-over assets from an older upgrade, or an anti-virus suite flagging the automatic folder generation as suspicious behavior. Step-by-Step Fixes for Windows Users