Navigate to > Display to see the current status.
Open the utility on your machine.
, is appearing alongside it, which suggests a physical or virtual dongle failure. If you'd like, I can help you: Find the specific installation path for your version of SPLM Walk through the Firewall exception steps in more detail Identify if you are using a Hardware Lock (Dongle) Virtual License Which of these would be most helpful to investigate first? Fix - SPLM Failed | Connection Refused Error Fix - SPLM Failed | Connection Refused Error Twinkle PPC CADWorx Hardware Lock Error 7502 | PDF - Scribd cadworx splm error 7502
Windows Firewall or third-party security software is blocking the network ports used by SPLM.
When faced with Error 7502, resist the urge to reinstall CADWorx immediately. Instead, follow this logical sequence: Navigate to > Display to see the current status
If all seats are taken or "stuck," a server-side restart of the SPLM service may be required. 🔍 Diagnostic Checklist Likely Issue "Could not read data..." Server Connection Check Server Name in SPLM Setup "Connection Refused" Service Stopped Start "SmartPlant License Manager" in Services "Socket Timeout" Network/Firewall pdlice.exe to Firewall Exceptions
Open the on the server.
Open the SmartPlant License Manager utility on the client machine.
Ensure your Windows user account has sufficient permissions to access the license folder. In some cases, the account or the local Everyone group requires Full Control access to the license directories to function correctly. If you'd like, I can help you: Find