You are running NetSupport School English Version 8.51.1
NetSupport School version 15.12.0000 is now available and contains all the latest product enhancements and fixes. Note that only keys issued for NetSupport School 15.12 can be used with this version. If you have a key for a prior version you will require a new license key.Ask your IT Administrator to open the or the Aspen LMAdmin dashboard.
Do not leave HYSYS running overnight if you are not actively simulating. This releases tokens back into the company pool for global teams.
Always check the Debug Log ( lmgrd.log ). It tells you exactly why the checkout failed (e.g., "No feature found," "Server down," "Invalid hostid"). Aspen Hysys License Checkout Failed
: This is one of the easiest potential fixes:
If you are staring at a license checkout failure screen, follow these sequential steps to diagnose and resolve the issue. Step 1: Verify Network and Server Connectivity Ask your IT Administrator to open the or
What is the shown in your Aspen tool logs?
Security software may mistakenly quarantine licensing components. Temporarily disable antivirus software during startup. Add AspenTech directories (e.g., C:\Program Files (x86)\Common Files\Aspentech Shared and C:\ProgramData\AspenTech ) as trusted exceptions in the antivirus settings to prevent future interference. Always check the Debug Log ( lmgrd
If you're experiencing the "License Checkout Failed" error, follow this systematic approach to identify and resolve the issue: