Reproduce with logging enabled
October 26, 2023 Subject: Resolution strategies for the "ansyswbuexe encountered a problem" error message.
ANSYS Workbench databases ( .mechdb ) become corrupted after a crash or improper shutdown. Reproduce with logging enabled October 26, 2023 Subject:
“ansyswbuexe encountered a problem. A diagnostic file has been written. New.”
Dual-GPU laptops (Intel/AMD integrated graphics combined with an Nvidia dedicated card) often trigger this crash due to automatic graphics switching failures. You must force ANSYS to use the high-performance dedicated graphics processor. A diagnostic file has been written
If none of these work, the issue may be a corrupted installation, and a clean reinstall of the Ansys software package would be the final recommendation.
A common fix is to reset ANSYS Workbench's user-specific settings and caches. This will not delete your saved projects: If none of these work, the issue may
Invalid characters in file paths are a very common cause of this crash. Ensure all directories involved (installation folder, project folder, geometry import/export folder) contain only . Avoid spaces and special characters (e.g., Chinese, Cyrillic, Arabic).